Senior Systems Support Engineer

Senior Services Engineer – £50,000 to £80,000 – Farnborough (Hybrid)
An exciting opportunity for an experienced Senior Services Engineer to join a cutting-edge technology company, working on the deployment and support of advanced network intelligence solutions.

Location: Farnborough, Hampshire (Hybrid, minimum 3 days onsite)
Salary: £50,000–£80,000 (dependent on experience)
Travel: 25–50% UK and international travel required
Security Clearance: Must hold or be eligible to obtain clearance
Driving Licence: Required

Key Responsibilities:
Install, maintain, and support Linux-based network intelligence products
Troubleshoot complex technical issues and support critical infrastructure
Provide remote and onsite support for customer deployments
Assist in new product introductions, upgrades, and training
Work closely with engineering and implementation teams
Participate in 24/7 on-call support rotation

Requirements:
Strong experience with Linux (RedHat or similar), IP networking, and packet-level protocols
Familiar with tools such as Wireshark and scripting languages (e.g., Bash, Python)
Solid understanding of network security, virtualization (VMware, Docker), and cloud/Kubernetes environments
Experience in telecoms, ISPs, or law enforcement/intelligence systems is a plus
Excellent communication and problem-solving skills

Join a fast-paced team delivering mission-critical solutions. Apply now to be part of an innovative, high-impact environment.