Service Engineer

Service Engineer
Location: South East England (Field-Based)
Salary: £32,000–£37,000
Type: Full-time, Permanent

My client, a well-established manufacturer within the heating and appliance sector, is looking for a Service Engineer to support customers across the South East. This role focuses on servicing, maintenance, fault diagnosis, and repair of gas, electric, and solid fuel appliances.

Key Responsibilities

• Carry out warranty repairs and annual servicing of heating appliances 
• Diagnose faults and complete repairs efficiently and safely 
• Maintain and service showroom and customer appliances 
• Deliver high levels of customer service during site visits 
• Complete service reports and documentation accurately 
• Travel across the South East region and occasionally further afield when required 
• Build strong relationships with customers and dealers 

Requirements

• Previous experience in a field service or maintenance engineering role 
• Strong fault-finding and problem-solving skills 
• Excellent customer service and communication abilities 
• Ability to work independently and manage a regional workload 
• Full UK driving licence 
• Relevant gas or electrical qualifications advantageous 

What’s on Offer

• £32k–£37k salary plus overtime opportunities 
• Company van, laptop/tablet, and phone provided 
• Strong benefits package including enhanced holiday allowance 
• Employee discounts and wellbeing support 
• Ongoing training and long-term career development opportunities