Service Technician

Service Technician
Location: Remote (Regional Field-Based)
Salary: £29,000–£34,000
Type: Full-time, Permanent (37.5 hours per week)

My client, a specialist provider of safety and evacuation solutions, is looking for a Service Technician to join their field service team. This role involves carrying out installations, preventative maintenance, and reactive servicing across customer sites while delivering a high standard of customer service.

Key Responsibilities
•    Carry out planned and reactive servicing on customer sites 
•    Install and maintain specialist safety equipment 
•    Complete digital service reports and documentation accurately 
•    Plan and manage service visits using company systems 
•    Build strong relationships with customers and internal teams 
•    Identify potential sales or replacement opportunities during site visits 
•    Ensure compliance with health and safety procedures and customer site regulations
 
Requirements
•    Previous experience in a field service or maintenance role 
•    Strong customer service and communication skills 
•    Comfortable working independently and managing workload remotely 
•    Good IT skills, including tablets and Microsoft Outlook 
•    Experience completing service documentation and reports 
•    Full UK driving licence and willingness to travel regularly 

What’s on Offer
•    £29k–£34k salary 
•    Fully remote, field-based role 
•    Company vehicle and equipment provided 
•    Opportunity to join a growing business with strong team culture 
•    Ongoing training and development opportunities