Supply Chain & Sales Administrator

Supply Chain & Sales Administrator
Location: Swavesey, Cambridgeshire (Hybrid working)
Salary: £30,000–£35,000
Type: Full-time, Permanent
A growing technology and manufacturing business is seeking a Supply Chain & Sales Administrator to provide operational and administrative support across supply chain, production planning, and sales functions. This is a varied, hands-on role ensuring efficient order processing, accurate documentation, and smooth coordination between internal teams, suppliers, and customers.

The Role
Reporting to the Supply Chain & Production Planning Manager, you will support shipping, purchasing, stock control, and sales order administration while acting as a key point of contact for customer and supplier queries. The position requires strong organisation, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities
Supply Chain
•    Prepare shipping documentation, invoices, and export paperwork
•    Pick, pack, and dispatch products; liaise with couriers via online portals
•    Raise purchase orders and related supply chain documentation
•    Organise supplier quotes and monitor order status and delivery schedules
•    Issue production paperwork, kitting documentation, and manage returns/shortages
•    Support stocktaking, cycle counts, reconciliation, and reporting
•    Provide cover for the Supply Chain Manager when required

Sales & General Administration
•    Enter sales orders onto the ERP system and issue acknowledgements
•    Advise customers on availability and shipping dates
•    Process RMAs, credit notes, and loan stock administration
•    Maintain sales order tracking and customer documentation
•    Support weekly sales reporting and audit documentation
•    Assist with customs clearance and courier invoice checks
•    Act as a point of contact for customer order and delivery queries
•    Handle incoming calls and general administrative support as required

Requirements
•    Previous experience in an administrative role (supply chain, sales, or operations preferred)
•    Experience with international shipping documentation
•    Strong organisational skills and high attention to detail
•    Competent in Microsoft Office (Excel, Word, Outlook)
•    Ability to learn ERP/order processing systems
•    Good written and verbal communication skills
•    Comfortable working independently and as part of a team
•    Ability to lift boxes up to 20kg
•    Experience working within ISO 9001 environments advantageous

What’s on Offer
•    £30k–£35k salary
•    Hybrid working in Swavesey
•    Varied role across supply chain and sales functions
•    Supportive, growing organisation
•    Opportunity to broaden operational and commercial experience